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Join the Convergys Team

Number of ads: 1160160
Created date: Feb. 17, 2016, 4:56 p.m.
Views: 32550

Convergys is looking to build a solid team of dedicated and experienced Customer Service Resolution Sales Professionals to work out of our Pueblo, CO site. We offer five weeks of comprehensive paid training with no telemarketing or outbound phone calls involved with this position. RESPONSIBILITIES INCLUDE (but not limited to):Providing a positive customer experience by handling inbound customer calls in an effort to sell products and services and retain customer satisfaction within company and client guidelines. Assessing the needs and concerns of customers in a timely manner. Recommending appropriate solutions to customers. Providing customers with up-to-date product information. Answering customer questions regarding product offerings, billing, equipment, features, service plans, activation and/or changes to account information. Offering a professional sales and customer service experience to every customer. EDUCATION & PROFESSIONAL CERTIFICATIONS:High school diploma or equivalent ex

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