Customer Service Needed ASAP

Candidates will be responding to incoming phone calls regarding various service issues on Morgan Stanley accounts. Calls will need to be responded to with a high degree of accuracy and speed, while consistently meeting key department performance metrics. Inquiries may include questions about checks, debit cards, retirement and basic finance. Successful applicants will have a positive attitude and professional demeanor. Customer Service or Call Center experience a plus. Qualifications: Candidates must have a 4-year degree (preferably in finance) OR financial services (banking) experience. Candidates must have flexibility in work hours (call center hours are 7 days/week, 7a-11p) Candidates must not have any scheduled time off during the training period Bilingual candidates a plus! (Bilingual candidates must be fluent in BOTH English and Spanish). The ability to simultaneously navigate through multiple computer systems. Must demonstrate excellent communication skills, both oral and writte